Where we ship
We ship to addresses within the contiguous United States. We do not currently ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or international destinations.
Shipping cost
Standard shipping is free on all orders. There is no minimum order value required to qualify for free shipping, and no handling fee is added at checkout.
Order processing
Orders are processed on business days (Monday – Friday, excluding U.S. federal holidays). Our handling time is 1–2 business days from the moment your order is confirmed. Orders placed after 6:00 PM ET, on a weekend, or on a holiday begin processing on the next business day.
Delivery time
Once your order leaves our facility, delivery within the contiguous United States typically takes 3–5 business days. Total time from order to delivery is therefore usually 4–7 business days, though carrier delays can occasionally extend this.
Carriers
We select the carrier for each shipment based on destination, package size, and service availability. Your shipping confirmation email will identify the carrier and provide a tracking number so you can follow your package.
Tracking
A tracking number is emailed to you when your order ships. If tracking has not updated within 3 business days of receiving your confirmation, contact us and we will investigate with the carrier.
Undeliverable and refused packages
If a package is returned to us because the address was incorrect or incomplete, because the recipient refused delivery, or because the carrier could not complete delivery after repeated attempts, we will contact you to arrange a reshipment. Additional shipping charges may apply in these cases.
Lost or damaged shipments
If your tracking shows delivered but you cannot locate the package, contact us within 7 days. If your order arrives damaged, keep the packaging and contact us within 48 hours of delivery so we can file a claim and arrange a replacement.